At Bengalore Auto Parts, we strive to ensure you receive the right product in perfect condition. If there is an issue with your order, we offer exchanges under the following terms.
3-Day Exchange Policy
You may request an exchange within 3 days of receiving your order if:
- You received a damaged or defective product.
- You received the wrong product.
- The product has a manufacturing defect.
To be eligible for an exchange, the item must be:
- Unused and uninstalled.
- In its original packaging with all accessories, tags, and invoice.
- Returned in the same condition in which it was delivered.
Items Not Eligible for Exchange
We do not accept exchanges for:
- Change of mind.
- Incorrect product ordered by the customer.
- Products that have been used, installed, modified, or physically damaged after delivery.
- Products without their original packaging or accessories.
- Clearance or final sale items, unless they are damaged or incorrect.
How to Request an Exchange
- Contact our customer support within 3 days of delivery.
- Share your order number along with clear photos or videos of the product and the issue.
- Once your request is approved, we will provide instructions for the exchange.
Shipping Charges
- If the exchange is due to a damaged, defective, or incorrect product, we will bear the exchange shipping cost.
- In all other approved cases, the customer is responsible for the shipping charges.
Contact Us
For any exchange requests or assistance, please contact us:
Email:
Phone:
